Air India and Air India Express Offer Fare Caps, Fee Waivers, and Expanded Operations Amid IndiGo-Linked Disruptions in India's Aviation Network

Air India and Air India Express have introduced fare caps, fee waivers, and expanded operations to support passengers affected by IndiGo's disruptions. IndiGo has faced cancellations and delays due to new crew-rostering rules, limited staff availability, and system issues. The Ministry of Civil Aviation has issued a directive to follow prescribed fare caps, and Air India has eased the pain by offering flexibility in change and cancellation fees.