¿Los sectores impulsados por IA seguirán superando a sus pares en 2026?

The AI-driven IT and Communication Services sectors are poised to remain dominant growth engines in 2026, driven by rapid advancements in generative AI, agentic AI, and voice technologies. As enterprises and investors navigate this high-stakes landscape, strategic positioning will determine which players capitalize on the opportunities-and which falter under the risks.

Growth Drivers: A Perfect Storm of Innovation and Demand

The AI sector's trajectory in 2026 is underpinned by exponential demand for autonomous systems and infrastructure. According to a report by Deloitte, the autonomous AI agent market is projected to reach $8.5 billion by 2026, with potential to surge to $45 billion by 2030 if enterprises effectively orchestrate agent ecosystems. This growth is mirrored in the broader AI market, which is expected to expand at a 36.6% annual rate between 2024 and 2030 according to market analysis.

In the IT and communications services sector, global spending is forecasted to grow by 9.8% in 2026, totaling $6.08 trillion, with AI infrastructure and devices accounting for a significant share of this demand according to Gartner forecasts. Voice AI, in particular, is set to redefine user interactions, with 8 billion AI-powered voice assistants projected to be in use by 2026 according to industry data. These metrics underscore a sector where innovation is not just incremental but transformative.

Strategic Investment Opportunities: Where to Allocate Capital

Investors seeking to capitalize on AI-driven growth must focus on three key areas:
1. Agentic AI and Enterprise Software: The global Agentic AI market is expected to hit $35 billion by 2026, with 75% of companies investing in autonomous AI agents to enhance SaaS platforms according to Deloitte's 2026 predictions. This trend is accelerating as enterprises seek to automate workflows and reduce operational costs.
2. AI Compute Infrastructure: Inference workloads are projected to dominate AI compute demand, accounting for two-thirds of total usage by 2026 according to Deloitte's 2026 forecasts. This shift highlights the need for scalable cloud infrastructure and specialized hardware, creating opportunities for providers of GPUs, TPUs, and edge computing solutions.

3. Voice AI and Media Convergence: The blurring of traditional and AI-generated media is driving demand for voice AI technologies, particularly in customer service, content creation, and immersive experiences according to Sapphire Ventures analysis.

Emerging markets are also gaining traction, with non-U.S. and non-China regions doubling domestic AI capacity by 2030 due to a focus on AI sovereignty according to Deloitte's 2026 outlook. This decentralization of AI innovation presents opportunities for investors to diversify geographically.

Risk Factors: Navigating the Challenges of Rapid Growth

While the growth outlook is robust, risks loom large. A critical bottleneck is the AI-readiness gap, where enterprises struggle to operationalize AI through automated pipeline orchestration and governance enforcement according to industry experts. Poor data hygiene, integration challenges, and regulatory compliance further complicate adoption according to Deloitte's 2026 analysis.

Cybersecurity risks are another major concern. Despite the proliferation of AI tools, only 1% of organizations consider their AI capabilities mature, leaving them vulnerable to breaches and biased outcomes according to Kellton research. Additionally, poorly implemented AI systems could lead to reputational damage and regulatory penalties according to Kellton's analysis.

Competitive Advantages: Building Resilience and Innovation

Enterprises that prioritize governance frameworks and interoperability will gain a significant edge. For instance, companies adopting policy-as-code standards like MCP and A2A are better positioned to manage AI agent governance according to industry analysis. Similarly, embedding sovereignty-by-default principles can strengthen trust and compliance in an increasingly regulated environment according to EY's 2026 outlook.

Strategic differentiation also lies in leveraging AI for data-driven decision-making. By 2026, businesses that use AI to predict customer needs, optimize pricing, and streamline operations will outperform peers by 15–30% according to Deloitte's 2026 forecast. Cybersecurity, too, is becoming a competitive advantage: organizations that treat it as a strategic asset rather than a compliance burden are already reaping measurable benefits according to Forvis Mazars analysis.

Conclusion: A Sector Poised for Outperformance

The AI-driven IT and Communication Services sectors are set to outperform in 2026, fueled by unprecedented innovation and demand. However, success hinges on strategic positioning-investing in agentic AI, compute infrastructure, and voice technologies while mitigating risks through robust governance and cybersecurity practices. For investors, the key is to align with enterprises that not only embrace AI's potential but also address its complexities with foresight and agility.