1-800-FLOWERS.COM 2025 Q4 Earnings Deepening Losses Amid Revenue Decline

1-800-FLOWERS.COM reported its fiscal 2025 Q4 earnings on September 5, 2025. The results fell short of profitability expectations, with the company posting wider losses and declining revenue. Management has outlined a transformation strategy to address operational inefficiencies and return to growth.

1-800-FLOWERS.COM’s fiscal 2025 Q4 results were below expectations, with the company experiencing both a revenue decline and a significant widening of net losses. The company’s performance highlights ongoing challenges in driving profitability.

Revenue

The total revenue of 1-800-FLOWERS.COM decreased by 6.7% to $336.62 million in 2025 Q4, down from $360.91 million in 2024 Q4.

Earnings/Net Income

The company’s losses deepened to $0.82 per share in 2025 Q4, from a loss of $0.33 per share in 2024 Q4, representing a 151.3% wider loss. Net loss widened to $-51.91 million, a 148.8% increase from $-20.87 million in 2024 Q4. The sustained losses reflect long-term challenges in achieving profitability.

The continued unprofitability underscores the need for strategic transformation, as the company has recorded losses for over 20 consecutive years in the same fiscal quarter.

Price Action

The stock price of 1-800-FLOWERS.COM edged down 0.00% during the latest trading day, tumbled 8.93% during the most recent full trading week, and dropped 12.82% month-to-date.

Post-Earnings Price Action Review

Following the earnings release, the stock price moved lower, reflecting investor concern over the company’s deteriorating financial performance. The price decline highlights the market’s skepticism about the company’s ability to turn around its operations without meaningful progress in cost control and customer retention.

CEO Commentary

Adolfo Villagomez, the Chief Executive Officer, acknowledged the disappointing results and emphasized the need for a strategic transformation to return to growth. He identified internal challenges such as inefficient marketing, poor customer retention, and rising expenses, while also citing macroeconomic headwinds. Villagomez outlined a four-pillar strategy centered on cost savings and efficiency, customer-centric operations, expanding beyond e-commerce, and enhancing talent and accountability. He emphasized a data-driven approach to marketing and customer retention, aiming to increase variable contribution margin and customer lifetime value. Villagomez expressed optimism that the company’s iconic brand and customer-centric model can drive long-term value creation, although the transformation is expected to take time.

Guidance

For fiscal 2026, the company aims to focus on cost reduction, operational efficiency, and strategic investments to build a foundation for sustainable growth. While the company did not provide specific revenue or EPS guidance, it emphasized a shift toward profitability through marketing optimization and customer retention. Capital expenditures are expected to be slightly lower than in 2025, with funds directed toward physical retail expansion and technology improvements. The company also aims to broaden distribution channels, improve product discoverability, and refine loyalty programs to increase customer frequency and lifetime value.

Additional News

In recent weeks, several notable developments have taken place. On August 13, 2025, Nigerian President Bola Tinubu embarked on an official visit to Japan and Brazil, with a stopover in Dubai. This trip is expected to strengthen bilateral ties and explore economic collaboration opportunities. Additionally, on July 13, 2025, the Awujale of Ijebuland, Oba Sikiru Kayode Adetona, passed away at the age of 91, marking the loss of a revered leader in Ijebuland. Another significant event occurred on June 28, 2025, when a returnee from Libya shared harrowing details of abuse by border police during her journey, raising concerns about human rights violations along migration routes. These developments, though unrelated to 1-800-FLOWERS.COM’s earnings, reflect broader regional and international news trends.