What external factors influenced CRM's earnings misses in 2025?

Salesforce's (CRM) earnings misses in 2025 were influenced by a combination of factors:

1. **Lower-than-Expected Revenue Guidance**: Salesforce provided revenue guidance for the year that was below analysts' average estimates. This guidance called for revenue of $40.5 billion to $40.9 billion, which was below the $41.36 billion that analysts had anticipated.
2. **Slow Adoption of AI Agent Platform**: The slower-than-expected adoption of its artificial intelligence (AI) agent platform, Agentforce, contributed to the concerns over slowing business momentum. Although Salesforce closed over 3,000 paid deals for Agentforce since October, the growth of Agentforce was seen as modest, sparking worries about its future revenue potential.
3. **Currency Fluctuations**: Salesforce anticipated that the stronger US dollar would weigh on sales by $200 million during the year. This external factor likely impacted revenue projections and contributed to the earnings misses.

These factors, combined with Salesforce's cautious outlook on the adoption of its new technologies and the financial impact of currency fluctuations, contributed to the company's earnings misses in 2025.