Nike offers a warranty on its products, including shoes and apparel, for a period of two years based on the manufacturing date. This means that if a product develops a material or workmanship flaw within two years of its manufacture date, Nike will replace it. The warranty covers any defects presumed to have existed at the time of delivery and which become apparent within the warranty period12.
- Warranty Period: The warranty period for Nike products is two years from the manufacturing date. This is different from the purchase date, which means that even if you purchase a product just before the manufacturing date, it may not be covered by the warranty if the manufacturing date is close to the end of the two-year period1.
- Warranty Claims Process: To make a warranty claim, you need to return the product to Nike with the original label, hang tag, or warranty card. You can either return it to the place of purchase or claim the warranty on the official website. Nike members can return the products without incurring any charges. The warranty claim process may also include providing proof of purchase, such as a receipt or order number4.
- Exceptions to the Warranty: The warranty does not cover products that are returned due to fit or size issues, or those that have been worn excessively or show signs of normal wear and tear. Additionally, products purchased from Nike Clearance stores are non-returnable and non-exchangeable, except in the case of defects or flaws4.
In conclusion, Nike's warranty policy is designed to protect consumers against manufacturing defects and provides a clear process for making claims. However, it's important to understand the terms and conditions of the warranty, including the warranty period and what is considered a valid claim.
9/28/2024 09:46pm
