SaaS feature prioritization framework
9/1/2025 11:40pm
SaaS product managers use various frameworks to prioritize features effectively. Here are some popular ones:
1. **RICE Scoring**: This framework helps evaluate features based on Reach, Impact, Confidence, and Effort. It's a points-based system where each criterion is scored to determine the feature's priority.
2. **MoSCoW Method**: Features are categorized into Must-Haves, Should-Haves, Could-Haves, and Won't-Haves. This method ensures that critical features receive priority over less important ones.
3. **Kano Model**: This model divides features into three categories: Basics, Satisfiers, and Delighters. It helps prioritize features that meet basic needs, provide satisfaction, or delight customers.
4. **Jobs-to-be-Done (JTBD) Framework**: This framework focuses on the specific jobs or actions users want to accomplish. It helps prioritize features that address real user needs and solve tangible problems.
5. **Opportunity Scoring**: This method identifies features that address user needs or pain points that are not currently being met. It prioritizes features that have high potential to improve user satisfaction.
When choosing a framework, consider the specific needs of your product and your team's dynamics. Frameworks provide structure and consistency in decision-making, helping to balance business goals with customer needs and resource constraints.