Lost Luggage in Europe: How Does Compensation Work?

**Compensation for lost luggage in Europe can be claimed under the Montreal Convention and EU air passenger rights.** Here's how it works: 1. **Report the Incident**: If your luggage is lost, delayed, or damaged, report it to the airline's Baggage Service Office at the airport. They will provide you with a Passenger Irregularity Report (PIR) which includes a personal reference number. 2. **Document Your Claim**: Keep records of your claim, including receipts for any expenses incurred due to the delay or loss, such as hotel stays or clothing purchases. 3. **Compensation Limits**: The Montreal Convention sets a limit of approximately €1,800 per passenger for reimbursement of lost, damaged, or delayed luggage. EU air passenger rights also allow for compensation up to an amount of approximately €1,300 for checked-in luggage that is lost, damaged, or delayed. 4. **Claim Timing**: File a claim within the specified timeframe. For lost luggage, claim as soon as possible after it is officially declared lost. For delayed luggage, claim within 21 days of the flight, and for lost luggage, claim within 7 days of receiving your luggage. 5. **Airlines' Responsibilities**: Airlines are liable for lost, damaged, or delayed luggage and must prove that the cancellation was due to extraordinary circumstances that could not be avoided. In summary, if you experience lost luggage in Europe, promptly report the incident to the airline, document your claim, and file it within the appropriate timeframe to exercise your rights under the Montreal Convention and EU air passenger rights.